About Navigate

Navigate is a suite of advising tools combining advising services, real-time data, analytics, and reporting to help advisors identify students in need of support and provide early interventions.  Navigate is a product of the Education Advisory Board (EAB), as part of their Student Success Collaborative.  EAB explains the Student Success Collaborative below.

The Student Success Collaborative is a partnership of more than 550 colleges and universities working together to improve student outcomes and the student experience. Partners of the Collaborative use EAB’s Student Success Management System, Navigate, a comprehensive technology that brings together administrators, faculty, advisors, and staff to support students from enrollment to graduation and beyond. - EAB Website

The platform features:

  • Advising/tutoring reports and notes to document interactions with students and other relevant information such as forms submitted or graduation planners
  • Appointment scheduling and appointment campaigns to streamline scheduling with students, including reminder emails and text messages to students
  • A kiosk mode for front desk operations
  • Progress reporting that allows faculty to provide updates and identify students who may be in need of additional support
  • A coordinated referral network that closes the loop of the referral
  • Advanced search tools 
  • Reporting functionality
  • Data analytics

The student facing features include:

  • Scheduling appiontments with advisors, tutors, and other academic support staff
  • Appointment reminders
  • View & contact their success team
  • View their class schedule & upcoming appointments

University of Miami Navigate Team

The UM Application Administrators group oversees the day to day operational outcomes and maximizing UM's use of EAB's Navigate product.

Name Office/Department Area
Kendee Franklin Office of the Provost Strategic outlook
Michael Stokes Office of Academic Enhancement Functionality, leveraging usage, strategic outlook
Gemma Henderson UMIT Academic Technologies Data, technical issues
Christopher Doell Office of Academic Enhancement Strategic outlook